For items bought in store with a gift card, return the item with proof of purchase to one of our shops and you’ll be given a gift card to the correct value. Making a purchase or a balance enquiry refreshes the 24-month expiry period. This e-gift card cannot be exchanged for cash. • the 7-character online security code underneath the scratch-off panel
You can do this in store or by going to their Gift List.

Send an Experience Gift to a special someone inviting them to book one of our free in-store experiences. Our gift cards expire after 24 months from purchase or last transaction. • for multiple gift vouchers, enter one set of voucher codes at a time. Such promotional discounts are not valid for use as part of a purchase in John Lewis & Partners shops, or for phone orders. You cannot use your gift voucher to purchase from any of the following: You can exchange John Lewis Partnership gift vouchers for goods in all John Lewis & Partners and Waitrose & Partners shops, and use them to purchase online or over the phone at 3. Once you have scratched off the panel, the gift voucher cannot be redeemed in any of our shops. If your gift vouchers become accidentally damaged, please contact Customer Services on 0330 123 0350. This e-gift card will expire 24 months from purchase or last use. If there's any balance to pay, you can use a debit or credit card in the usual way.Gift vouchers have no expiry date; please note this is different to our gift cards which expire after 2 years.Gift vouchers can only be used once, and they cannot be used in our shops once the holographic panel has been scratched off. An invitation to book an in-store Personal Styling experience for men or women. These are: • the 10-digit serial number on the bottom right of the voucher This will be visible in the My Account area after you log in and the funds will be available to use on your next online purchase. Register for an account here. If additional card security checks are required this may delay the delivery of your e-gift card. E-gift cards ordered online can be activated with a minimum value of £10 and have a maximum value of £500. Please open and print the PDF as this is your e-Gift card. For business orders under £1,000, please call 03301 230 351. Your order and payment will be processed and despatched by Voucher Express, and your debit/credit card statement will show `Voucher Express`. The card cannot be used to discharge indebtedness in respect of an account card or credit card issued by John Lewis plc, Waitrose Limited or John Lewis Financial Services Limited, nor can it be used for the purchase either directly or indirectly of any financial product or service. 1. You can spend your gift card or e-gift card in any of our shops. Can I buy gift cards or e-gift cards for a business? Protect your e-gift card and treat it as cash; lost, stolen or damaged cards will not be replaced, or exchanged for physical gift cards or cash. There’s no obligation to buy anything recommended during the experience.

Copyright © John Lewis Partnership 2001 - 2018. We don't as a general policy investigate the solvency of companies mentioned (how likely they are to go bust), but there is a risk any company can struggle and it's rarely made public until it's too late (see the. You can book your experience at any time, though our services will be subject to availability. Register for an account here. Gift cards and e-gift cards can be used for orders placed through our Customer Service centre on 0330 123 0350. Shop as usual on the website and then proceed to checkout. You can buy someone a gift card for their Gift List so it’s delivered with the rest of their gifts. 4. John Lewis plc: Registered office 171 Victoria Street, London SW1E 5NN.
3. If you'd like to use our gift cards as a marketing or incentive tool, we can also help you with the supporting material. These are: 1. the 19-digit number found on the back of the gift card or included in your e-gift card email, 2. the scratch-off PIN found on the back of the gift card or included in your e-gift card email.

MY GIFT VOUCHER ISN’T BEING ACCEPTED. VAT number GB232457280. The John Lewis Partnership e-gift card can be redeemed in John Lewis or Waitrose shops and online at or as part or full payment for goods (exclusions apply). Do note, while we always aim to give you accurate product info at the point of publication, unfortunately price and terms of products and deals can always be changed by the provider afterwards, so double check first. If the security code has already been used when shopping online or over the telephone at, the voucher will be void. There's no expiry date on our gift vouchers, but there is on gift cards see full terms and conditions. The gift card will expire 24 months after the last transaction on the card. You can show and use the downloaded e-gift card on your phone in John Lewis & Partners and Waitrose & Partners shops. We also have an e-gift option.

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