The enrollment was a simple process of getting things signed up. message, please email Now that it is starting to cool down I hope to take my wife out with me while I play in my garage. If I could get someone way up there that will listen to how messed up our accounts have been since day one, I would be willing to try and start this process over, but, I can't get anyone higher than a collections rep and so-called "supervisors" on the phone that just brush this off and give us so-called "courtesy credits" or "performance guarantee credits." I emailed Fred about this with no response, I called him many times without an answer or a call back. SunRun, when I call, acknowledges a problem and tries to connect me with maintenance, but the transfer never goes through. I don’t know exactly what this program involves and how elaborate this system is going to be, but I qualify for this system because of my income and neighborhood, also by a new California law that is requiring all homes to have solar panels by 2025 or so.

I have to remark here that some of the bad reviews for this company sound like they were written by the exact same person even though it appears that they were written by different people in different states. After they left, there was a spot where they put the box in the side of your house or garage. For the last few years, it has installed the LG Chem RESU battery. In December, I paid one and a half month’s electric bill. Our content is intended to be used for general information purposes only.

And only once was my voicemail returned but not to the number I requested. So, let's say they finally fix the problem. Good, product is great. Of course, the best place to start when considering solar is to get multiple quotes from reputable installers in your area. They did an extremely good and efficient installation, and it worked immediately. Also, a performance guarantee for 10 years as well. Adding a battery to your solar installation offers two key benefits: When Sunrun originally started installing batteries back in 2016, it offered rival Tesla’s Powerwall. Just as the system was designed to do. I had already done that twice. Sunrun's customers are generally satisfied with their solar systems but note the initial cost was high. I still have no appointment date for when someone is going to fix my machine. Our Comments Policy  |  How to Write an Effective Comment. It was connected properly. What happens if Enphase goes out of business? Claim your company profile to access Trustpilot’s free business tools and start getting closer to your customers today! I wish the inspector could have caught the damage or at least recommended a new roof prior to installation to guarantee no problems. If you have any specific questions while considering which product or service you may buy, feel free to reach out to us anytime. Some states also offer rebates or special programs for solar energy systems, and the federal government has a tax credit in place until 2021. He kept telling them that the problem was in their equipment. Sunrun maintains leased solar power systems, but you are responsible for any maintenance and repairs outside the scope of your warranty if you own the system. After about a week I again called Sunrun and had an appointment set for 8 days in the future. I would absolutely recommend solar installation to a friend. I have emailed 8 times as of today and still no results. Now I'm the redheaded step child. , your monthly payment will increase each year, typically around 2.9% annually.

Not to mention about two years ago San Diego Gas & Electric increased rates from top to bottom so that even with a care discount I pay sometimes $200 a month on my level pay.

They are installing six panels for me, and my monthly electric payments are going to be such that I won’t have to worry about running my air conditioner during summer months - an activity which cost me anywhere from $200-$400 per month depending on how miserable the heat is. He really stepped in and got me what was promised. They also install energy storage, but that’s it. These options are small compared to the Tesla Powerwall, which is 13.5 kWh (and costs $6,500). You should make sure that going solar works for you.

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